Welcome to Business Advantage Consulting

Tag Line

Your success is our Passion!

We use our resources, experience, knowledge, insight, creativity and energy to enable people and businesses to succeed. We connect, serve and deliver.

  • Connect – We establish real and lasting connections with each of our clients to understand their challenges and needs.
  • Serve – We roll up our sleeves and help our clients tackle the toughest organizational challenges. Our teams work hard so you won’t have to – providing work life balance.
  • Deliver – Our dynamic teams hit the mark on engagements, delivering high quality services, products and sustainable solutions.

Our core values guide this service delivery approach. There is nothing more meaningful to us than seeing our clients enjoy a more significant and fulfilling professional and personal life.

Our Core Values

  • Listen!  Truly understand client needs
  • Do what we say we will do
  • Care deeply, act ethically and give clients our passionate best
  • Collaborate with clients to jointly design and implement sustainable solutions
  • Encourage client independence and transfer knowledge on every engagement
  • Create tangible improvements that endure after our engagement is complete
  • Celebrate successes! Share some fun and laughter along the way
  • Positively impact clients’ organizations, cultures and people with every engagement

Our Testimonials

  • “Over the years, I have had the opportunity to work with many remarkable people. However, at the top of my list is (executive coach) Mike Carroll. In our many years of working together, Mike consistently delivered amazing results. He is gifted in his ability to apply exceptionally crafted solutions to the most complex challenges. I have always admired Mike’s driven approach and his strong business knowledge. Mike is a true business partner and friend.”

    Rick E.
    JB Radiator

  • “I can honestly say that your PMO leadership made a BIG positive impact on CalWIN. It was a real pleasure working with you.”

    Joe M.
    HP Enterprises

  • “Thank you very much for everything you have done for us and CalWIN. Your expertise helped stand up critical processes that were necessary for the execution of our projects.”

    Chris V.
    HP Enterprises

  • “Each of you and the team have done a PHENOMENAL job. I do not know where we would be without your professionalism, expertise, and encouragement. I will be forever grateful that you are part of the DOR family as we have attempted to orchestrate the most significant change in service delivery since the beginning of the program in CA. We salute you.”

    Luciana P.
    California DOR

  • “My complements to the project team. In nearly 30 years of state employment I have never seen the level of communication, cooperation and support that we have received on this project.”

    Admin Services
    Business Liaison

  • “Your team delivered an excellent product, and you probably set a record in state government for fastest turnaround time. Impressive!”

    Jennifer W.

  • “Thank you for your dedicated work on the LCFS project…I am not alone when I say that we are very impressed with BAC. We’ve seen a considerable improvement in the progress of the project. Although we are still faced with challenges, we couldn’t have come this far without your team. Thanks so much.”

    Christina Z.
    California ARB

  • “Thank you for being such a wonderful project manager for the AR team. Your efforts were so impactful to the implementation, and we very much appreciate your support.”

    Bernice P.
    Willis Towers Watson

  • “From my perspective you are THE BEST consulting firm I’ve ever worked with… I’m very happy with Business Advantage and can honestly say our current success is due to you and your consultants.”

    Cassandra M.

  • “Thank you for your ingenuity, creativity and awesome leadership. You served the department with excellence by maturing the practice of project management, change management and leadership. I thank you for your guidance and personal support.”

    Pat S.
    California DOR

  • “I have been completely impressed with the management skills displayed by Business Advantage Consulting. They managed this project as if it was their money on the line and I appreciate that.”

    Peggy L.

  • “Business Advantage has demonstrated a strong commitment and ability to improve our business performance. They have worked collaboratively with us to design and implement solutions that are accepted by the organization and sustainable. They have helped us succeed.”

    Tim G.

Our Services

Organizational Results, Business Improvement, Sacramento County, Business Consulting

Business Advantage Consulting provides a wide-range of expert business and IT consulting services that consistently produce successful results. Our ability to leverage our proven methodologies and deep professional experience for your benefit generates tangible cost-effective, timely and high quality and sustainable results.

Our services support the interdependent core enablers that drive business success: The four core enablers are

  • Well-designed business processes
  • Skilled and motivated team members and leaders
  • Effective technology that addresses business needs
  • A culture that drives a desire for results

Our services address these four enablers – individually or holistically – to achieve significant and sustainable business performance improvement.

Business Advantage generates value that far exceeds investment in our services. We provide a significantly positive impact on our client organizations.

HIPAA, Privacy and Security Policy and Compliance

Business Advantage experts support State organizations’ compliance with California State’s policies to implement the Health Information Portability and Accountability Act (HIPAA) and other state and federal medical privacy laws.

Project, Portfolio, & PMO Management

Our services include expert business and IT project management, project portfolio management, Project Management Office design and implementation, portfolio governance management and facilitation, and support for each PMBOK® Area of Knowledge as defined by the Project Management Institute®. We also provide consultants experienced with Agile processes, including certified Scrum Masters and Product Owners.

Business Process Improvement & Reengineering

We offer proven methodology and richly experienced consultants to help your teams analyze, design and tangibly improve any business process, including procurement support, financial operations, supply chains, customer service, operations, order fulfillment, and performance management. We offer consultants experienced with Lean Six Sigma methods.

Organizational Change Management & Development

Based on the groundbreaking change management concepts of Jeffery Hiatt (Prosci) and John Kotter (Harvard), our organizational change experts and our proven methodologies provide a full range of services to maximize the effectiveness and sustainability of your change initiatives.

Electronic Content Management

We have helped organizations convert more than 300 million paper documents into electronic images within well-designed and effective electronic content management systems on a variety of platforms (e.g., Documentum, FileNet, Alfresco). We offer richly experienced architects, developers and project managers who can reduce your paper-based challenges and improve any paper-based business process.

IT Support Services

We provide a variety of IT support services, including data engineering, application development (mainframe, web applications, mobile applications), system testing, Independent Verification and Validation (IV&V), IT project oversight, IT procurement activities and development of IT-related strategic plans.

Staff & Leadership Training & Coaching

We offer custom employee business training and executive coaching which result in solutions targeted to the specific needs of your organization.

Security & Business Continuity

We provide workforce security, business continuity and disaster recovery compliance assessments, roadmaps and solution management for multiple State of California departments and agencies. We can help you protect your sensitive and protected data, including health and financial information.

Strategic Planning

We offer strategic planning management, facilitation, leadership coaching, Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis, development of business and IT strategic plans, strategic progress metrics and strategic communication management.

IT Requirements

We provide business and system analysis, Joint Application Development (JAD) and Rapid Application Development (RAD) facilitation, use case development, storyboard development, and requirements documentation.

Performance Metrics Design & Reporting

Business Advantage provides a variety of off-the-shelf and custom solutions to design Key Performance Indicators and manage organizational performance through dashboards and other automated reporting tools.

Our Clients

Since the founding of Business Advantage Consulting in 2000, we have successfully completed more than 230 projects for over 60 private sector and government organizations, whose logos are displayed. If you see a logo that intrigues you, contact us at info@business-advantage.net to learn more about our project(s) and deliverables produced for our clients.