Tag LineBusiness Advantage Consulting helps you achieve success by applying a wide-range of proven business consulting services that consistently produce successful results. Our ability to leverage our proven methodologies and deep professional experience for your benefit generates tangible value and sustainable results.

Our consultant teams connect with organization management and staff to validate the existence of a meaningful and valued mission and a clear vision and strategic direction. We train and coach staff and management to help staff exceed personal and professional objectives and to empower leadership to create and sustain organizational success. And, we assist organizations to identify key performance indicators and measures to monitor business and financial performance. We expertly deliver our Business Support Services to ensure project and organization success.

Strategic Planning

We offer strategic planning management, facilitation, leadership coaching, Strengths, Weaknesses, Opportunities, Threats (SWOT) analysis, development of business and IT strategic plans, strategic progress metrics and strategic communication management.

Office of Systems Integration, Strategic Planning

Business Analyst, Sacramento CountyBusiness Advantage assisted in the design and development of the California Office of Systems Integration organization units to include a Project Management Office, Strategic Planning and Alignment Office, and the Enterprise Architecture Office. Our team facilitated the development of an OSI Operational Improvement Plan and Strategic Plan, department governance framework, and IT portfolio project intake tools.

Legislative Counsel Bureau and the Legislative Counsel of California, Strategic Communications Planning

Business Consulting, Sacramento County, Sutter CountyBusiness Advantage developed and facilitated implementation of a Strategic Communication Plan, facilitated design sessions and worked closely with the Communication Management Officer and Chief Architect for the California Legislative Data Center, the California Legislative Counsel Bureau and the Legislative Counsel of California.

Staff & Leadership Training & Coaching

We offer custom employee business training and executive coaching which results in targeted solutions to the specific needs of your organization. Our training and coaching solutions include one-on-one coaching and training, classroom training, e-training, retreats, and specialized multi-day seminars (e.g., Business Analyst Bootcamp, Effectively Managing Operations, Strategic Communication).

California Department of Water Resources, Leadership Training

Sacramento, Organizational DevelopmentOur Business Advantage team developed and delivered a leadership course and facilitated department executives and directors in re-defining the organization to achieve the organization’s vision.

California Department of Rehabilitation

Business Consulting, Organizational Development, IT ConsultingOur Business Advantage team provided change management training to the department executive and district management teams to prepare managers and supervisors to lead the implementation of service delivery changes. Our team mentored district implementation teams as they developed, executed, and monitored district level change management, hiring and training plans.

Performance Metrics Design & Reporting

Business Advantage provides extensive services in support of off-the-shelf and custom solutions to design Key Performance Indicators and manage organizational performance through dashboards and other automated reporting tools.

California Department of Motor Vehicles (DMV) - Automated Test Expansion

San Mateo County, Yuba CountyBusiness Advantage provided management and business analysis to develop a detailed assessment of the automated throughput processes, established individual baselines for each field office throughout the state, and projected future efficiency. Activities included conducting a market research and demographics study report; developing a written assessment and recommendation of the To-Be workflow analysis and design that maximizes the automated knowledge testing efficiencies based on gaps found and identified in the As-Is written knowledge test process; and developing a written assessment and recommendations that included statistical data that identifies customer testing needs, future growth and business considerations over the next five (5) years.

CalPERS Central Receiving - Business Process Improvement & Metrics

Business Help, Placer CountyBusiness Advantage evaluated historical data and established Key Service Indicators and Performance Metrics for the OSSD, Central Receiving department. Our team developed and implemented a client performance dashboard and transferred knowledge to CalPERS staff through client dashboard training.

HIPAA, Privacy and Security Policy and Compliance

Business Advantage experts support State organizations’ compliance with California State’s policies to implement the Health Information Portability and Accountability Act (HIPAA) and other state and federal medical privacy laws.

Our Business Advantage team helped the California Office of Health Information and Integrity (CalOHII) develop and publish on the CalOHII Internet the Statewide Health Information Policy Manual (SHIPM) for State Departments. Our team provided subject matter expertise to CalOHII Executive Management and other State Departments on any Health Information, Portability and Accountability Act changes, and how best to implement the changes and remain in compliance, as well as update the SHIPM as required. Our team provided Transaction Code Set (TCS) expertise for the ICD-10 Implementation. Our Business Advantage team brings Project Management, Security, Privacy and Policy Planning expertise to these engagements.

Our ability to leverage our proven methodologies and deep professional experience for your benefit generates tangible value and sustainable results.